Customer Support Assistant (Admin)
Provide support across retail departments, process orders, and serve customers. Flexible shifts. Full-time, £24k salary, pension, discounts, and growth opportunities.
The Customer Support Assistant (Admin) position is a full-time role offering a competitive £24,000 annual salary. Candidates can expect flexible working hours with evening and weekend shifts required. You’ll also benefit from a 10% staff discount, an attractive comprehensive pension plan, and additional discounts on services and leisure activities. These perks make this opportunity stand out for jobseekers looking for stability and rewarding conditions.
Responsibilities and Daily Duties
Your typical day will be varied and engaging. You’ll be assisting customers at checkouts, handling queries with professionalism and friendliness, as well as preparing food items and restocking as needed. The role includes fulfilling online orders and collaborating closely with other team members to maintain a smooth in-store and online experience. Flexibility in adapting to different shift patterns is essential—especially during evenings and weekends. Above all, you are expected to embody excellence in customer care and support.
Main Benefits of the Role
This position is ideal for anyone seeking growth within the retail sector. Not only do you receive a competitive salary and job stability, but the additional employee perks such as a 10% discount and access to a comprehensive pension enhance your overall job satisfaction. Flexibility in working arrangements can be a significant advantage for many applicants, especially those needing to accommodate other commitments.
Drawbacks to Consider
While there are clear advantages, applicants should be aware that the requirement for evening and weekend work may not suit everyone. The fast-paced retail environment can be demanding, with peak periods sometimes necessitating extra energy and adaptability. It’s important to evaluate whether your schedule and personal preferences align with these demands.
My Verdict
As an unbiased reviewer, I believe the Customer Support Assistant (Admin) role offers robust pay, generous perks, and significant development potential. Candidates seeking a role that values customer service, teamwork, and flexibility are likely to find this opportunity exceptionally rewarding. If you’re prepared for the challenge and interested in retail, this could be the right fit for your career ambitions.
