Resident Liaison Officer – Temp to Perm Role, Great Pay and Career Growth

This Resident Liaison Officer role is available on a temp to perm basis and is a full-time opportunity offering excellent pay ranging from £14.34 to £19.05 per hour, depending on your pay type. The position promises job security with a potential permanent contract and the chance to work with a leading social housing contractor. The package and job type make this role attractive for those looking to progress their careers within social housing projects and refurbishment.

Key Responsibilities and Daily Life

The Resident Liaison Officer plays a central role in maintaining communication between site teams, residents, and clients. Day-to-day, you’ll be the main point of contact for any resident inquiries or concerns. Your tasks will include updating residents about the project’s progress, managing complaints with professionalism, and booking appointments related to works. The position requires meticulous record-keeping and coordination with both the team and the residents to ensure seamless workflow and high satisfaction. Additionally, you assist with property condition audits and safeguard residents’ contact details with absolute confidentiality.

Leading Pros of the Role

One standout advantage is the direct opportunity to build meaningful relationships with residents and improve people’s living environments. The inclusive work culture provides ample support, encouraging collaboration and professional growth. The temp to perm aspect adds security and room to advance in a respected sector.

Potential Cons to Consider

The role can involve handling complaints regularly, requiring patience and resilience. There is also the expectation to juggle multiple tasks, often independently, which can be challenging for those used to rigid structures or big teams. The need for a driving licence and access to a vehicle is necessary and may not suit everyone.

Our Independent Verdict

Overall, the Resident Liaison Officer post offers competitive pay, job stability, and the chance to make a positive impact in the social housing sector. This is a recommended opportunity for communicative and organised candidates eager to advance their careers in a reputable environment.