Director, OPS General Management Manager: High-Impact Leadership Role at BNY Mellon

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Director, OPS General Management Manager

Lead transformative AI-powered operations, oversee cross-functional teams, and drive strategic improvements at a top financial institution with a generous salary and full-time stability.




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If you are seeking a high-level opportunity to shape operational strategy in a dynamic environment, the Director, OPS General Management Manager role with BNY Mellon is an excellent fit. Offering an estimated yearly salary of £126,480, this full-time position features an attractive compensation package and competitive benefits, all set within a forward-thinking culture renowned for innovation and personal development.

Key Responsibilities and Daily Activities

As the AI4Ops Programme Manager at BNY Mellon, your days will revolve around conducting deep operational analysis, pinpointing impactful AI automation opportunities, and building robust business cases for potential enhancements.

You will collaborate with diverse teams across data science, engineering, and business operations to bring new digital agents to life, ensuring the smooth implementation and performance of AI-driven workflows.

Measuring programme success is a constant. This means tracking clear metrics like cost savings, incident response times, and operational capacity improvements while maintaining meticulous inventories of live and in-progress projects.

Training, process documentation, and upskilling your colleagues in AI operations are also central, alongside providing strategic updates to leadership on the broader impact of AI across operations.

Ultimately, your focus is on delivering a compliant, resilient, and continuously improving operational framework powered by advanced technology.

Advantages: Competitive Edge and Professional Growth

Your work will directly shape the future of financial operations in a globally respected firm. The role blends ambitious projects and technical leadership, enabling you to make a real mark in the industry.

Strong compensation, comprehensive benefits, and a modern corporate culture with recognition and flexible resources make this position an attractive prospect for experienced leaders in the AI and operations sphere.

Potential Challenges to Consider

This is a demanding, senior-level role that requires navigating complex stakeholder environments and adhering to strict compliance measures. Success here necessitates strong time management and adaptable communication skills.

Additionally, the expectation to deliver continual improvements may translate to fast-paced, sometimes high-pressure periods, especially during large-scale AI deployments and cross-functional projects.

Our Verdict

In summary, the Director, OPS General Management Manager role at BNY Mellon is an exciting, impactful leadership opportunity for those with a passion for AI-driven innovation and operational excellence. It offers competitive pay, strong benefits, and a vibrant workplace, though candidates must be ready for the challenge of high responsibility and fast-paced delivery.

Recommended for you

Director, OPS General Management Manager

Lead transformative AI-powered operations, oversee cross-functional teams, and drive strategic improvements at a top financial institution with a generous salary and full-time stability.




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