Receptionist
Friendly environment, £12.50/hr, full-time, permanent. Perks include discounted stays, health plans, and an emphasis on internal career growth. Apply for a more fulfilling workday.
Key Responsibilities and Daily Routine
The receptionist role at Malmaison is customer-focused and involves greeting guests with warmth and professionalism. You’ll be the primary point of contact as guests arrive and depart.
Handling queries, taking bookings, and responding to varied requests are key tasks. Your efforts ensure a memorable first and last impression for every guest.
The job requires maintaining high standards, attention to detail, and delivering consistent, friendly service. You’ll manage check-ins, check-outs, and assist with guest needs.
Additionally, you’ll work closely with other hotel departments to support smooth operations and deliver outstanding service at all times.
Problem-solving, multitasking, and proactive service are at the heart of this position, making each day engaging and rewarding for the right candidate.
Advantages of the Role
One standout benefit is the comprehensive package of perks, ranging from discounted hotel stays to significant restaurant savings for you and your loved ones.
Malmaison’s support for career progression is remarkable, offering fully-funded apprenticeships, internal promotions, and continuous development opportunities.
Considerations and Challenges
Working at the front desk demands consistent energy and a passion for excellent service, even during busy or challenging shifts.
If you thrive in face-to-face roles and enjoy interacting with a diversity of guests, these demands may be highly rewarding. However, less outgoing individuals may find the role demanding.
Final Verdict
Malmaison offers more than a standard receptionist position, prioritising both employee well-being and professional growth. The competitive pay, comprehensive benefits, and focus on internal promotion clearly set this opportunity apart.
For those looking for a vibrant, customer-focused career with long-term prospects and strong organisational support, this role is a compelling choice.
